Ticketing As A Service
An intuitive & easy Microsoft Teams ticketing system to handle service request and incidents efficiently.
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Key Features
Use Cases
Checklist As A Service
Collaborative to-do list and task management solution featuring 300+ ready-to-use templates designed to help teams organize, prioritize, and complete tasks faster and more efficiently.
CRM As A Service
A comprehensive Microsoft Teams CRM app to streamline your sales pipelines and track sales force activities.
Development Services
Project Portfolio
Inventory Management
Weekly Reporting
Expenses Management
Site Inspection
Find helpful guidance for common tasks.
Install Ticketing App
Add Teams Members to Your Teams Channel
Configure Your Assignee List
Deploy Additional Ticketing Instances
User Permission
Custom Fields in Ticketing
Email Notifications
Ticket Created Without an Assignee
Expected Date
Service Level Agreement (SLA)
Email to Ticket
Automatic Ticket Routing
Ticketing API
Ticketing Dashboard
How to Rename Instances
How to Configure Shared Mailbox in Email To Ticket
First Line vs Second Line Support: How to Optimze your Customer Service
A Ticketing App Deployment Strategy
Socializing Ticketing As A Service Effectively in your Organization
Invite Guest Accounts to Your Ticketing Instance
Distinguishing Between Owner, Assignee, and Member Roles
Create Your First Ticket
Resolved vs Closed: Understanding Resolution Status and Unresolved Status
Who Can See What in Ticketing
Create a Ticket on Behalf of Another User
Rich Text Formatting
Write a Private Comment
Configure Display of Columns in Tickets List
Save Your Configuration as a View
Update Group of Ticket Using Bulk-Update
Different Ways to Upload Files and Add Screenshots
Attaching Photos and Videos with your Device's Camera
Previewing Attachments
Archiving and Deleting Outdated Attachments
Add a Hyperlink to a Ticket
Flexible Ticket Forms
How Notifications Work
Unread Updates Badge Notification
Leveraging Microsoft Power BI Report for Advanced Reporting and Analytics
Initiate a Request from a Microsoft Form and Automatically Generate a Ticket
Link Microsoft Azure DevOps (ADO) Card to a Ticket
Ticketing Notifications in Teams Channel
Create and Track Tickets Across Multiple Instances (Personal App)
Add External Instances (Personal App)
How to Open a New Ticket Creation Form with One Click
How to Pop Out a Ticketing Tabulation
How to Refresh Tickets List Automatically
How to Fix Email Configuration Error
How to Create QR Code for Easy Ticket Submission
How to Archive, Restore and Move Ticketing Instance
How to Populate Custom Fields in Ticketing API
How to Migrate Tickets with Power Automate (Tool)
How to Import/Upload Ticket from Excel with Power Automate (Tool)
Reach out! Whether you're looking for support or have a cool suggestion for the app, we’re excited to hear from you!
