Updated: Jun 26
Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than ever before.
To know more, watch this video or read the rest of this blog post.
Discovering the Personal Tab
If you never used the personal tab, look for Ticketing App in the left navigation menu and then PIN the App so it will always be visible in your navigation bar.
Creating a Ticket from Personal Tab
You can create tickets in any instance you are a member of without the need to navigate to the corresponding ticketing instance.
Tracking Tickets from Personal Tab
Assuming your IT manager needs to communicate with the IT staff to restart the server. With Personal Tab, the IT manager can create a ticket.
The IT staff can notice the ticket,
And resolve the ticket from contextual menu.
The IT manager can easily see that the ticket is now on the resolved side, which make it very simple for the manager to monitor all resolved ticket.
See how easy it is now to create and track tickets in multiple instances.
Hope you enjoy this post.
Get ready to take your ticket management to the next level with the Personal Tab in our Ticketing App. Try Ticketing App and unlock the power of simplified, yet efficient ticket handling.