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Create Your First Ticket in Microsoft Teams Ticketing App by TeamsWork

Hi All,


Today we will discover one of the most basic functionality in Ticketing app, which is creating a new ticket and seeing notifications in action


You can either read the highlights below or watch this video for more detail explanation.


Submit request by creating a ticket

Alex, working as a sales, submits his request using Ticketing App


Notification on the new request

Megan, as an HR receives notification in Microsoft Teams and opens this ticket from the chat notification



Engage conversation

Megan assesses Alex's request and engages conversation directly with him in Ticketing App



Hope you enjoy this post about creating a new ticket and seeing notifications in action


Have a nice day!


Marc


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