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3 Ways to Upload Files and add Screenshot in Microsoft Teams Ticketing by TeamsWork

Updated: Sep 10

Hi All,


At TeamsWork, we aim to craft an app that is not only powerful, but also user-friendly. Managing your images and attachments in Microsoft Teams Ticketing is designed to be simple and efficient. Whether you’re uploading files from your desktop, adding screenshots, or managing attachments later, everything can be done directly inside your tickets.



3 ways to upload files

Well, the first way, is quite common, you click on the Add Attachment button, select the file(s) you want to upload in the explorer


2nd option is to select the file(s) in your explorer and drag them directly in the drop area in the ticket


3rd option is to copy the file(s) from your explorer and after selecting ticketing form, do a paste action [CTRL+V]



Add a screenshot

Adding a screenshot to an application can be a pain. Take a screenshot, save it to a file, open your app, search for your screenshot, and then upload it.


Here is how we believe it should be done:

Take a screenshot, select the ticketing form, paste your image and name it. Et voila!!!



Why This Matters

By keeping files, screenshots, and images directly inside your tickets, your team has all the context it needs without jumping between apps. From quick uploads to inline previews, resizing, and clean archiving, managing attachments in Microsoft Teams Ticketing is both flexible and efficient.


Ready to start adding your screenshots?



TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.


 

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