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Renaming Instances in Ticketing As A Service

Updated: 7 hours ago

Hi All,


Instance name appear in 2 locations:

  1. In your personal ticketing tabulation

  2. And for Ticketing Owners, instance panel is also displayed in the subscription panel


Subscription Panel

This ticketing instance name is derived from the tabulation name when you first install the ticketing instance, and it might not be user friendly for these 2 cases.


We're thrilled to introduce the capability to rename ticketing instances!


To rename a Ticketing instance, Follow these steps:


  • Navigate to settings,

Settings
  • Then, navigate to Subscription section,

You can rename your instance here in Usage History,

Simply find the instance you wish to rename, and click on the edit button (pencil picto).

Subscription section

Update Instance Name

Hope you enjoy this blogpost about the Renaming Instance feature!


Interested in our Ticketing app? Click button below to try it out!



TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.


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