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How to Use Microsoft Teams for Incident Management with Ticketing as a Service
Set up a complete incident management system in Microsoft Teams using Ticketing as a Service. No extra tools needed.

Marc (TeamsWork)
Mar 254 min read


Microsoft Teams Ticketing System for Educational Institutions: Schools and Universities
A Microsoft Teams ticketing system built for universities and schools — manage IT, facilities, and student services in one place.

Marc (TeamsWork)
Feb 55 min read


How to Set Up Bug and Issue Tracking in Microsoft Teams
Configure a Microsoft Teams issue tracker to log, assign, and resolve issues directly inside Teams using Ticketing As A Service.

Marc (TeamsWork)
Jan 195 min read


Build a Risk Register tool using Ticketing As A Service for Microsoft Teams
Discover how Ticketing As A Service in Microsoft Teams transforms risk management.

Marc (TeamsWork)
Feb 10, 20243 min read


Configuring Microsoft Teams Ticketing App to Streamline Customer Service
Optimize customer service with Microsoft Teams Ticketing App. Streamline ticket management and enhance response times effortlessly.

Marc (TeamsWork)
Jul 23, 20233 min read


Streamlining HR Support with an HR Ticketing System: A Step-by-Step Guide
An efficient and organized approach to managing employee requests and needs within the Human Resources department

Marc (TeamsWork)
Jul 23, 20233 min read


Support ITIL Service Operation using the Microsoft Teams Ticketing System by TeamsWork
Support ITIL Service Operation by managing incidents and problems using Microsoft Teams Ticketing by TeamsWork.

Marc (TeamsWork)
Dec 30, 20223 min read


Use Microsoft Teams Ticketing by TeamsWork to support Scrum Agile projects
Learn how to transform Microsoft Teams Ticketing by TeamsWork to support an Agile Scrum project.

Marc (TeamsWork)
Dec 14, 20223 min read


Configure Microsoft Teams Ticketing as Bug Tracking and as Release Management Tool
Use Microsoft Teams Ticketing by TeamsWork as a bug tracking and release management tool with custom tags and team setup.

Marc (TeamsWork)
May 5, 20222 min read


How to Set Up an HR Ticketing System in Microsoft Teams
Set up an HR ticketing system in Microsoft Teams to manage leave requests, payroll queries, and employee support tickets in one place.

Marc (TeamsWork)
May 3, 20225 min read
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