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Configure Display of Columns in Tickets List - Microsoft Teams Ticketing App by TeamsWork

  • Foto van schrijver: Marc (TeamsWork)
    Marc (TeamsWork)
  • 19 jan 2023
  • 1 minuten om te lezen

Bijgewerkt op: 2 mei

Hi All,


In the ticket list, you have the ability to sort tickets using any column, add/remove columns, and change the sequence of columns, so that you can create a customized view tailored to your specific needs.


You can either read the highlights below or watch this video for more detail explanation.


Sorting Tickets

Double-click on a column header to sort the ticket list in ascending or descending order based on the selected column.



Adding / Removing Columns

To remove a column from the ticket list, simply click on the designated Toggle button for specific column.


Changing the sequence of columns

Simply drag and drop the columns to rearrange them in the desired order. This intuitive process allows you to customize the layout according to your preferences.


By rearranging the columns and prioritizing the information that matters most to you, you can optimize efficiency, streamline collaboration, and improve overall productivity.


Hope you enjoy this post!


Try out this exciting feature today and experience a tailored ticket management experience like never before.


Marc



TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.


 
 
 
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