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Use Microsoft Teams Ticketing by TeamsWork to support Scrum Agile projects

Updated: Dec 19, 2022

Hello Agile aficionados,


Microsoft Teams Ticketing is a versatile tool. You will read here below how to transform a ticketing instance to support an Agile Scrum project.


First thing first, a short introduction to Scrum


What is Scrum?


Scrum helps people and teams deliver value incrementally in a collaborative manner. If you are just getting started, think of it as a way to get work done as a team in small pieces at a time, with experimentation and feedback loops along the way.

credit: https://www.scrum.org/


Main Artefacts in Scrum


A product backlog is a list of everything that needs to be achieved on a project, broken down into individual items. This is where the baseline requirements of every feature needed for the end product are prioritized by the product owner for the scrum team.


The product backlog is made up of three different types of items.


User stories, which are high-level descriptions of a feature, told from the perspective of the end-user of the product.

Bugs are problems that arise that the product owner wants to be fixed.

Tasks, which are assigned to the scrum team to complete.


Herebelow is the propose configuration of Microsoft Teams Ticketing to support an Agile Scrum Project


Create Agile Scrum using Microsoft Teams Ticketing


In the setting of Microsoft Teams Ticketing, we will then create different tags to easily capture this information.



So that we have different colors for different tags, we will create different tag categories



We have also created a Sprint and populate it with Backlog and 2 sprints


Because we wont use some standard fields, we will deactivate them


Once done, our ticketing instance is ready to use.


Managing Agile sprint using Microsoft Teams Ticketing


You can then create all your tickets and use tags to associate them to sprint and type of artefact (Bug, Task, User Story)



Using filter, you can then see the content of your sprint






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