Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Understand the difference between "Resolve" and "Closed" in ticketing and how resolution status improves support workflows.

Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support

Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.

3 simple ways to control who appears in the people picker for your Checklist or Ticketing instance.

Users can effortlessly configure the order of columns by simply dragging and dropping them in the contextual menu.

Hi All, Instance name appear in 2 locations: in your personal ticketing tabulation and for Ticketing Owners, instance panel is also...

We're thrilled to share a new feature that will transform how you interact with attachments.

Answering Who can see what in the Ticketing As A Service for Microsoft Teams

While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.