Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
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Marc (TeamsWork)
Nov 62 min read
Unread Updates Badge Notification in Ticketing As A Service
A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.
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Marc (TeamsWork)
Nov 62 min read
Automatic Tickets List Refresh feature in Ticketing As A Service
Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.
32 views0 comments
Marc (TeamsWork)
Aug 153 min read
Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...
73 views0 comments
Marc (TeamsWork)
Mar 92 min read
Owner vs Assignee vs Member - Understand roles in Ticketing As A Service
Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.
207 views0 comments
Marc (TeamsWork)
Feb 292 min read
Managing Users in Apps and Controling User Lists in People Picker
3 simple ways to control who appears in the people picker for your Checklist or Ticketing instance.
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Marc (TeamsWork)
Oct 17, 20231 min read
Configuring Display of Tickets list in Ticketing App by TeamsWork
Users can effortlessly configure the order of columns by simply dragging and dropping them in the contextual menu.
39 views0 comments
Marc (TeamsWork)
Oct 17, 20231 min read
Renaming Instances in Ticketing as a Service
Hi All, Instance name appear in 2 locations: in your personal ticketing tabulation and for Ticketing Owners, instance panel is also...
54 views0 comments
Marc (TeamsWork)
Sep 21, 20231 min read
Previewing attachments in Ticketing as a Service
We're thrilled to share a new feature that will transform how you interact with attachments.
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Marc (TeamsWork)
Aug 26, 20232 min read
Who can see what in Ticketing As A Service for Microsot Teams - Visibility Rules
Answering Who can see what in the Ticketing As A Service for Microsoft Teams
271 views0 comments
Marc (TeamsWork)
Aug 17, 20232 min read
Ensuring Data Privacy: TeamsWork Apps Meet HIPAA Compliance Standards
While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.
125 views0 comments
Marc (TeamsWork)
Aug 11, 20231 min read
Receving Ticketing Notifications in Teams Channel, Leveraging Email to Ticket feature
Hi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.
129 views0 comments
Marc (TeamsWork)
Jul 26, 20232 min read
Enabling Seamless Workflows and Data Integration with Ticketing API
Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.
104 views0 comments
Marc (TeamsWork)
Jul 26, 20231 min read
Raise request from Microsoft Form and automatically create Ticket using Power Automate
Raise request from Microsoft Form and automatically create Ticket using Power Automate
703 views0 comments
Marc (TeamsWork)
Jul 23, 20232 min read
The Role of Microsoft Teams Ticketing in Remote Work Environments
Transitioning from physical workplaces to a remote work environment leveraging Microsoft Teams Ticketing
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Marc (TeamsWork)
Jul 23, 20233 min read
Streamlining HR Support with an HR Ticketing System: A Step-by-Step Guide
An efficient and organized approach to managing employee requests and needs within the Human Resources department
166 views0 comments
Marc (TeamsWork)
Jun 24, 20232 min read
Introduction to Personal Tab in Ticketing App by TeamsWork
Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.
506 views0 comments
sangdelattre
Jun 24, 20231 min read
Attaching Photos and Videos with your Device's Camera in Ticketing App by TeamsWork
We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.
64 views0 comments
Marc (TeamsWork)
Mar 9, 20239 min read
What Ticketing Tool for Microsoft Teams in 2023 to support your Customers and Employees
choosing the right ticketing tool for Microsoft Teams is an important decision for any customer service team. The ticketing solution must to
190 views0 comments
Marc (TeamsWork)
Mar 7, 20239 min read
What Productivity Tools for Microsoft Teams in 2023
We have compiled a list of the six most useful Microsoft Teams productivity tools in 2023, such as Ticketing and Checklist by Teamswork.
112 views0 comments
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