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How VC Firms Can Track Investments in Microsoft Teams with CRM As A Service
Explore how CRM As A Service helps VC firms track investments seamlessly—right inside Microsoft Teams.

Marc (TeamsWork)
May 2, 20253 min read


Transform Your Contact Form Directly Into a Lead in CRM As A Service with CRM API
Turn contact form submissions into CRM leads automatically using Microsoft Forms, Power Automate, and CRM As A Service.

Marc (TeamsWork)
Apr 30, 20251 min read


How to View Your Team Members’ Activities in CRM As A Service Home Page
Stay updated with team activities in CRM As A Service, view current and recent actions, and keep track of progress in real-time.

Marc (TeamsWork)
Apr 30, 20252 min read


Stay on Top of Every Interaction: Managing Activity in CRM As A Service
Easily manage every Activity—calls, meetings, tasks, and follow-ups—right from CRM As A Service in Microsoft Teams.

Marc (TeamsWork)
Apr 23, 20253 min read


Track Every Activity, Update, and Log in CRM As A Service with History Panel
Centralize sales activity, notes, attachments, and emails in one view with the History panel in CRM As A Service.

Marc (TeamsWork)
Apr 22, 20252 min read


Ticketing As A Service is Available in Multiple Regions! Here's What You Need to Know
Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Marc (TeamsWork)
Mar 19, 20253 min read


Managing Financial Deals in Microsoft Teams with CRM As A Service
Manage financial deals efficiently in Microsoft Teams with CRM As A Service—centralized tracking, collaboration, and seamless Outlook sync.

Marc (TeamsWork)
Mar 18, 20253 min read


Resolved vs Closed in Ticketing As A Service: Understanding Resolution and Unresolved Status
Learn the difference between Resolve, Close, and Unresolved status in Ticketing As A Service to improve support workflows.

Marc (TeamsWork)
Mar 12, 20253 min read


How to Better Manage CRM by Popping Up Its Window in Teams and Bookmarking the Page in Chrome
Easily access your CRM in Microsoft Teams! Learn quick tricks to pop up the CRM window and bookmark it in Chrome for seamless navigation.

Marc (TeamsWork)
Mar 11, 20252 min read


Accessing and View Archived Leads in CRM As A Service
Easily access and restore archived leads in CRM As A Service with the Archive View. Keep your sales pipeline organized and efficient.

Marc (TeamsWork)
Mar 10, 20252 min read


Effortless Leave Request Management with Power Apps in Microsoft Teams
Streamline leave management with Power Apps in Teams. Automate processes, improve efficiency, and enhance workforce productivity.

Marc (TeamsWork)
Feb 25, 20254 min read


How to Create a QR Code for Easy Ticket Submission in Microsoft Teams
Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Marc (TeamsWork)
Feb 24, 20251 min read


5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Marc (TeamsWork)
Feb 11, 20254 min read


Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Marc (TeamsWork)
Jan 28, 20252 min read


Can I delete a ticket in Ticketing As A Service?
Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Marc (TeamsWork)
Jan 9, 20252 min read


First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Marc (TeamsWork)
Jan 2, 20254 min read


Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Marc (TeamsWork)
Dec 26, 20243 min read


Maximize Your Microsoft 365 Investment with CRM As A Service
Unlock the full potential of Microsoft Teams with CRM As A Service—streamline sales and boost productivity in one place.

Marc (TeamsWork)
Dec 13, 20243 min read


Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Marc (TeamsWork)
Dec 3, 20243 min read


CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team

Marc (TeamsWork)
Nov 13, 20242 min read
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