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Ultimate Microsoft Teams Ticketing System for Universities and Schools
Streamline IT support, facilities, and student services with Ticketing As A Service for Microsoft Teams. Empower your institution today!

Marc (TeamsWork)
Feb 54 min read


Ensuring Data Privacy: TeamsWork Apps Meet HIPAA Compliance Standards
Learn how TeamsWork protects Protected Health Information across all its products under HIPAA standards.

Marc (TeamsWork)
Feb 32 min read


Group Visibility in CRM As A Service
Learn how Group Visibility in CRM As A Service control who can view and edit data, ensuring secure and predictable collaboration.

Marc (TeamsWork)
Jan 263 min read


The Best Ticketing System for Small Business on Microsoft Teams
Recommendation on the best ticketing system for small business on Microsoft Teams

Marc (TeamsWork)
Jan 254 min read


Resolved vs Closed in Ticketing as a Service: Understanding Resolution and Unresolved Status
Learn the difference between Resolve, Close, and Unresolved status in Ticketing as a Service to improve support workflows.

Marc (TeamsWork)
Jan 233 min read


Configure an Issue Tracking System on Microsoft Teams with Ticketing as a Service
Configure a Microsoft Teams issue tracker to log, assign, and resolve issues directly inside Teams using Ticketing As A Service.

Marc (TeamsWork)
Jan 194 min read


What Productivity Tools for Microsoft Teams in 2026
Top Microsoft Teams productivity tools to boost collaboration, task management, and streamline workflows for all teams.

Marc (TeamsWork)
Jan 17 min read


How VC Firms Can Track Investments in Microsoft Teams with CRM as a Service
Explore how CRM As A Service helps VC firms track investments seamlessly—right inside Microsoft Teams.

Marc (TeamsWork)
Dec 31, 20253 min read


How to Create Tickets Directly from Microsoft Teams Message
Turn Teams chats into support tickets instantly! Stop copy-pasting and save time with one-click ticket creation in Ticketing As A Service.

Marc (TeamsWork)
Dec 2, 20252 min read


Unified Ticket Chat in Ticketing As A Service
Stop tab-switching! Keep support chats and ticket context unified in Microsoft Teams with our new "1 Chat per Ticket" feature.

Marc (TeamsWork)
Dec 2, 20253 min read


Managing Catalog and Items in Billing As A Service
Organize your products and services with the Catalog in Billing As A Service so you can create accurate, consistent quotations every time.

Marc (TeamsWork)
Nov 26, 20252 min read


Tax and Calculation Settings in Billing As A Service
Configure tax rules, calculation methods, and rounding settings in Billing As A Service to keep quotations and invoices accurate.

Marc (TeamsWork)
Nov 26, 20252 min read


Setting Up Your Quotation in Billing App
Set up your quotation documents with tailored permissions, validity rules, and formatting options.

Marc (TeamsWork)
Nov 26, 20252 min read


Creating your First Quotation in Billing As A Service
Create and send your first quotation in Billing As A Service, from drafting to approval—all seamlessly inside Microsoft Teams.

Marc (TeamsWork)
Nov 26, 20252 min read


How Outlook Sync in Microsoft Teams CRM Simplifies Customer Communication
Centralize all your customer communication in Microsoft Teams with Outlook Sync in CRM As A Service — stay organized and connected effortlessly.

Marc (TeamsWork)
Oct 29, 20252 min read


How to Manage Your CRM Calendar in Microsoft Teams
Discover how integrated calendar features in Microsoft Teams CRM streamline scheduling, boost productivity, and keep your sales team aligned.

Marc (TeamsWork)
Oct 14, 20253 min read


TeamsWork Achieves Microsoft Solutions Partner Designation
TeamsWork, a brand from kitameraki, achieves Microsoft Solutions Partner status for its trusted Microsoft Teams apps.

Marc (TeamsWork)
Sep 3, 20252 min read


Enhance Follow-Up Performance Using Overdue Activities in Microsoft Teams CRM Power BI
Spot overdue sales tasks early with CRM Power BI in Microsoft Teams CRM and keep your pipeline moving with better follow-up.

Marc (TeamsWork)
Aug 15, 20253 min read


Microsoft Teams Ticketing System for Managed Service Providers
A Microsoft Teams Ticketing System designed for MSPs to manage multi-tenant support with speed, structure, and visibility.

Marc (TeamsWork)
Aug 4, 20253 min read


Monitor Sales Stage Duration Using Time in Stage Analysis in Microsoft Teams CRM Power BI
Use Time in Stage analysis from CRM Power BI to track deal progress inside your Microsoft Teams CRM workspace.

Marc (TeamsWork)
Aug 1, 20253 min read
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