Billing as a Service brings quotations, sales orders, and invoices into Microsoft Teams, ready to set up in a few steps.

You can now delete tickets in Ticketing as a Service. Here is who can do it, how it works, and what happens to your quota.

Learn how to set up webhooks in Ticketing as a Service and connect them to Power Automate for real-time ticket workflow automation.

Stop tab-switching! Keep sales conversations in context with a dedicated Teams chat per opportunity, lead, or case.

Give every opportunity, lead, and case its own email address, so any message you send stays on that one record in CRM.

Set up a complete incident management system in Microsoft Teams using Ticketing as a Service. No extra tools needed.

Learn how TeamsWork protects Protected Health Information across all its products under HIPAA standards.

Learn how Group Visibility in CRM As A Service control who can view and edit data, ensuring secure and predictable collaboration.

Recommendation on the best ticketing system for small business on Microsoft Teams

Configure a Microsoft Teams issue tracker to log, assign, and resolve issues directly inside Teams using Ticketing As A Service.

We ranked 7 Microsoft Teams ticketing systems using a transparent scoring framework. See which tool earns #1 and why.

Explore how CRM as a Service helps VC firms track investments seamlessly—right inside Microsoft Teams.

Turn Teams chats into support tickets instantly! Stop copy-pasting and save time with one-click ticket creation in Ticketing As A Service.

Stop tab-switching! Keep support chats and ticket context unified in Microsoft Teams with our new "1 Chat per Ticket" feature.

Organize your products and services with the Catalog in Billing As A Service so you can create accurate, consistent quotations every time.

Configure tax rules, calculation methods, and rounding settings in Billing As A Service to keep quotations and invoices accurate.

Set up your quotation documents with tailored permissions, validity rules, and formatting options.

Create and send your first quotation in Billing As A Service, from drafting to approval—all seamlessly inside Microsoft Teams.

Centralize all your customer communication in Microsoft Teams with Outlook Sync in CRM As A Service — stay organized and connected effortlessly.

Discover how integrated calendar features in Microsoft Teams CRM streamline scheduling, boost productivity, and keep your sales team aligned.