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How to View Your Team Members’ Activities in CRM As A Service Home Page
Stay updated with team activities in CRM As A Service, view current and recent actions, and keep track of progress in real-time.

Marc (TeamsWork)
1 day ago2 min read
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Stay on Top of Every Interaction: Managing Activity in CRM As A Service
Easily manage every Activity—calls, meetings, tasks, and follow-ups—right from CRM As A Service in Microsoft Teams.

Marc (TeamsWork)
Apr 233 min read
7 views
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Track Every Activity, Update, and Log in CRM As A Service with History Panel
Centralize sales activity, notes, attachments, and emails in one view with the History panel in CRM As A Service.

Marc (TeamsWork)
Apr 222 min read
9 views
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Configurare un Sistema di Tracciamento delle Segnalazioni su Microsoft Teams con Ticketing As A Service
Configura un sistema di tracciamento delle segnalazioni su Microsoft Teams con Ticketing As A Service per una gestione efficace.

Marc (TeamsWork)
Apr 93 min read
4 views
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Notifications in CRM As A Service for Microsoft Teams
Stay informed with real-time CRM notifications in Microsoft Teams. Get instant updates on leads, opportunities, and cases effortlessly.

Marc (TeamsWork)
Mar 273 min read
35 views
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How to Contact Microsoft Support for Assistance
Need help from Microsoft Support? Follow these steps to raise a ticket and get assistance for your issue.

Marc (TeamsWork)
Mar 201 min read
32 views
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Understanding Contact, Other Participants, and Followers in Opportunities and Leads in CRM As A Service
Understand the roles of Contact, Other Participants, and Followers in CRM As A Service to improve collaboration and sales efficiency.

Marc (TeamsWork)
Mar 192 min read
15 views
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Ticketing As A Service is Available in Multiple Regions! Here's What You Need to Know
Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Marc (TeamsWork)
Mar 192 min read
28 views
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Managing Financial Deals in Microsoft Teams with CRM As A Service
Manage financial deals efficiently in Microsoft Teams with CRM As A Service—centralized tracking, collaboration, and seamless Outlook sync.

Marc (TeamsWork)
Mar 183 min read
13 views
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Resolve vs. Close & the Role of Resolution Status in Ticketing As A Service
Understand the difference between "Resolve" and "Closed" in ticketing and how resolution status improves support workflows.

Marc (TeamsWork)
Mar 122 min read
19 views
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How to Better Manage CRM by Popping Up Its Window in Teams and Bookmarking the Page in Chrome
Easily access your CRM in Microsoft Teams! Learn quick tricks to pop up the CRM window and bookmark it in Chrome for seamless navigation.

Marc (TeamsWork)
Mar 112 min read
6 views
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Accessing and View Archived Leads in CRM As A Service
Easily access and restore archived leads in CRM As A Service with the Archive View. Keep your sales pipeline organized and efficient.

Marc (TeamsWork)
Mar 102 min read
5 views
0 comments


How to Configure a Shared Mailbox for Your Email-to-Ticket Feature
Learn how to configure a shared mailbox for the Email-to-Ticket feature in Ticketing As A Service to streamline support requests efficiently

Marc (TeamsWork)
Mar 42 min read
61 views
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How to Create a QR Code for Easy Ticket Submission in Microsoft Teams
Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Marc (TeamsWork)
Feb 241 min read
40 views
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A Smarter CRM for Educational Institutions in Microsoft Teams
Simplify student admissions, tracking, and engagement with CRM As A Service—natively integrated within Microsoft Teams.

Marc (TeamsWork)
Feb 183 min read
15 views
0 comments


Il Sistema di Ticketing Ideale per Microsoft Teams nelle Organizzazioni UE
Il Sistema di Ticketing per Microsoft Teams che garantisce efficienza, sicurezza e conformità GDPR per le aziende dell'EU.

Marc (TeamsWork)
Feb 133 min read
52 views
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5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Marc (TeamsWork)
Feb 114 min read
20 views
0 comments


Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Marc (TeamsWork)
Jan 282 min read
29 views
0 comments


Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.

Marc (TeamsWork)
Jan 92 min read
21 views
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Can I delete a ticket in Ticketing As A Service?
Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Marc (TeamsWork)
Jan 92 min read
67 views
0 comments
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