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Marc (TeamsWork)
2 days ago4 min read
5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.
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Marc (TeamsWork)
Jan 282 min read
Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA
22 views0 comments


Marc (TeamsWork)
Jan 92 min read
Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.
13 views0 comments


Marc (TeamsWork)
Jan 24 min read
First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...
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Marc (TeamsWork)
Dec 30, 20244 min read
Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less
11 views0 comments


Marc (TeamsWork)
Dec 26, 20243 min read
Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.
21 views0 comments


Marc (TeamsWork)
Dec 13, 20243 min read
Maximize Your Microsoft 365 Investment with CRM As A Service
Many organizations invest in Microsoft 365 because of its comprehensive suite of tools designed to improve collaboration, communication,...
12 views0 comments


Marc (TeamsWork)
Dec 3, 20243 min read
Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
52 views0 comments


Marc (TeamsWork)
Nov 28, 20243 min read
How to Streamline Your Sales Process in Microsoft Teams with CRM As A Service
Integrating CRM directly into Microsoft Teams simplifies the sales process and boosts team productivity.
20 views0 comments

Marc (TeamsWork)
Nov 26, 20243 min read
Seamless Sales Management in Microsoft Teams with CRM As A Service
If your sales team already uses Microsoft Teams for communication, integrating your CRM directly into Teams can streamline your workflow.
33 views0 comments


Marc (TeamsWork)
Nov 6, 20242 min read
Unread Updates Badge Notification in Ticketing As A Service
A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.
33 views0 comments


Marc (TeamsWork)
Nov 6, 20242 min read
Automatic Tickets List Refresh feature in Ticketing As A Service
Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.
44 views0 comments


Marc (TeamsWork)
Sep 27, 20243 min read
Stay in Control of Your Budget: TeamsWork’s Flexible Subscription and Quota System
This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage
110 views0 comments


Marc (TeamsWork)
Sep 26, 20242 min read
Why seek CRM integration with Microsoft Teams when a native CRM option is available?
native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A
28 views0 comments


Marc (TeamsWork)
Sep 19, 20242 min read
Setting up Your CRM As A Service
CRM as a Service with Microsoft Teams makes it easy to manage leads, opportunities, and customer interactions using familiar tools
31 views0 comments


Marc (TeamsWork)
Sep 19, 20242 min read
Introduction to Microsoft Teams CRM As A Service for Employees
Welcome aboard to CRM As A Service! Your organization has made a smart choice by selecting CRM As A Service as your customer relationship...
35 views0 comments


Marc (TeamsWork)
Sep 19, 20242 min read
Configure Custom Fields in Your Lead and Opportunity Form in CRM As A Service
Hi All, Today, let’s dive into a powerful feature that enables you to customize your Lead and Opportunity forms in CRM As A Service ....
35 views0 comments


Marc (TeamsWork)
Sep 18, 20242 min read