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Marc (TeamsWork)
1 day ago4 min read
5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.
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Marc (TeamsWork)
Feb 43 min read
Maintaining GDPR Compliance in Helpdesk Operations with Ticketing As A Service in Microsoft Teams
Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support
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Marc (TeamsWork)
Jan 282 min read
Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA
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Marc (TeamsWork)
Jan 92 min read
Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.
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Marc (TeamsWork)
Jan 24 min read
First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...
18 views0 comments


Marc (TeamsWork)
Dec 30, 20244 min read
Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less
11 views0 comments


Marc (TeamsWork)
Dec 26, 20243 min read
Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.
21 views0 comments


Marc (TeamsWork)
Dec 3, 20243 min read
Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
52 views0 comments


Marc (TeamsWork)
Nov 6, 20242 min read
Unread Updates Badge Notification in Ticketing As A Service
A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.
33 views0 comments


Marc (TeamsWork)
Nov 6, 20242 min read
Automatic Tickets List Refresh feature in Ticketing As A Service
Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.
44 views0 comments


Marc (TeamsWork)
Sep 27, 20243 min read
Stay in Control of Your Budget: TeamsWork’s Flexible Subscription and Quota System
This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage
110 views0 comments

Marc (TeamsWork)
Aug 15, 20243 min read
Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...
106 views0 comments


Marc (TeamsWork)
Aug 11, 20242 min read
Issue with TeamsWork app subscription using Microsoft Teams
What to do if you are facing an issue with our App subscription.
170 views0 comments


Marc (TeamsWork)
Jun 3, 20243 min read
Build Microsoft Teams Help Desk System with Ticketing As A Service
When your team relies on Microsoft Teams for daily communication, introducing separate software for help desk operations can slow things dow
135 views0 comments


Marc (TeamsWork)
May 10, 20243 min read
Ensuring Data Privacy: Ticketing As A Service Meet GDPR Compliance Standards
Learn how Ticketing As A Service enables users to store data within the EU to meet GDPR compliance standards.
140 views0 comments


Marc (TeamsWork)
Apr 10, 20243 min read
How to Get Permission to Install TeamsWork Apps in Microsoft Teams
Solving TeamsWork App Installation Issues. How to Get Permission to Install Apps in Microsoft Teams
508 views0 comments


Marc (TeamsWork)
Mar 27, 20242 min read
Easily Save and Recall your Preferred Ticket List Configuration With "Views"
Try views which allows you to effortlessly save and recall your preferred ticket list configurations.
93 views0 comments


Marc (TeamsWork)
Mar 13, 20244 min read
The Best Ticketing System for Small Business is on Microsoft Teams
Recommendation on the best ticketing system for small business on Microsoft Teams
139 views0 comments