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What Ticketing Tool for Microsoft Teams in 2025 to support your Customers and Employees
Explore the best ticketing tools for Microsoft Teams in 2025 to support both customers and employees efficiently.

Marc (TeamsWork)
2 days ago9 min read
204 views
0 comments


First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Marc (TeamsWork)
Jan 24 min read
40 views
0 comments


Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

Marc (TeamsWork)
Aug 15, 20243 min read
144 views
0 comments


Easily Save and Recall your Preferred Ticket List Configuration With "Views"
Try views which allows you to effortlessly save and recall your preferred ticket list configurations.

Marc (TeamsWork)
Mar 27, 20242 min read
98 views
0 comments


How can I archive, restore, move a Ticketing instance?
Learn how to archive, restore, or move a Ticketing instance in Microsoft Teams with this step-by-step guide.

Marc (TeamsWork)
Nov 10, 20232 min read
336 views
0 comments


Who can see what in Ticketing As A Service for Microsot Teams - Visibility Rules
Answering Who can see what in the Ticketing As A Service for Microsoft Teams

Marc (TeamsWork)
Aug 26, 20232 min read
327 views
0 comments


Introduction to Personal Tab in Ticketing App by TeamsWork
Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

Marc (TeamsWork)
Jun 24, 20232 min read
636 views
0 comments


Attaching Photos and Videos with your Device's Camera in Ticketing App by TeamsWork
We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.
sangdelattre
Jun 24, 20232 min read
84 views
0 comments


Add Additional Ticketing Instance in Microsoft Teams Ticketing App by TeamsWork
Learn how to create additional Ticketing instances in Microsoft Teams Ticketing App by TeamsWork

Marc (TeamsWork)
Feb 21, 20231 min read
316 views
0 comments


Why Your Organization Needs Microsoft Teams Ticketing App by TeamsWork?
Learn how ticketing can help an HR department to organize their requests

Marc (TeamsWork)
Feb 21, 20231 min read
118 views
0 comments


Why your Organization Needs Microsoft Teams Checklist App by TeamsWork?
Learn how Microsoft Teams Checklist App by TeamsWork helps a Tax and Accounting team organizing tasks

Marc (TeamsWork)
Feb 21, 20231 min read
60 views
0 comments


Create a Template in Microsoft Teams Checklist App by TeamsWork
Learn how to create and modify templates in the Microsoft Teams Checklist App by TeamsWork to save time and streamline tasks.

Marc (TeamsWork)
Feb 20, 20231 min read
367 views
0 comments


Calculation of Due Date in Microsoft Teams Checklist App by TeamsWork Explained
Learn how due dates are calculated in the Checklist app using relative due dates, calendars, and custom holidays for accurate task scheduling.

Marc (TeamsWork)
Feb 20, 20232 min read
68 views
0 comments


Configure Checklist as Employee Onboarding App for HR Team in Checklist App by TeamsWork
Use Checklist App to streamline HR onboarding with templates, due dates, assignees, and automated scheduling in Microsoft Teams.

Marc (TeamsWork)
Feb 20, 20232 min read
186 views
0 comments


Streamline Your Accounting Month-End Closing with Checklist App
Streamline your accounting month-end close with Checklist App – templates, automation, notifications, and real-time updates.

Marc (TeamsWork)
Feb 20, 20232 min read
603 views
0 comments


Configure User Permission in Microsoft Teams Ticketing App by TeamsWork
Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork

Marc (TeamsWork)
Feb 20, 20232 min read
167 views
0 comments


Private Comment in Microsoft Teams Ticketing App by TeamsWork
Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork

Marc (TeamsWork)
Feb 6, 20231 min read
146 views
0 comments


Getting Started for Assignees and Reviewers in Microsoft Teams Checklist App by TeamsWork
Start using Checklist in Microsoft Teams: assign tasks, track status, manage deadlines, collaborate with ease, and boost team productivity.

Marc (TeamsWork)
Feb 3, 20232 min read
247 views
0 comments


Capture the Browser Log Information about Ticketing / Checklist App
Learn how to open developer console to get logging information in Microsoft Teams Ticketing / Checklist App by TeamsWork

Marc (TeamsWork)
Jan 25, 20232 min read
268 views
0 comments


Install Microsoft Teams Ticketing App from TeamsWork Website
Learn how to install Microsoft Teams Ticketing App from TeamsWork website

Marc (TeamsWork)
Jan 25, 20231 min read
37 views
0 comments
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