Are you facing difficulties installing TeamsWork Apps in Microsoft Teams? You're not alone. Many users encounter this issue, and the most common reason is that their Team administrator, often from the IT department, hasn't granted them permission to install apps.
When you try to install a TeamsWork app and encounter a message or button asking you to request permission, it means your administrator has restricted app installations. This restriction is often in place to maintain security and ensure that only approved apps are installed within the organization's Teams environment.
It doesn't mean that you won't be able to enjoy our beautifully crafted app. However, it does mean that you will need collaboration from your Teams Administrator to resolve this issue.
The simplest way to proceed is for your Teams Administrator to allow a group of users to install the TeamsWork App (see option 1).
If your Teams Administrator is reluctant to proceed this way, he can still individually approve users who wish to access this app (see option 2).
Option 1) Assign TeamsWork App to a group of users
As a Teams administror, visit this page: https://admin.teams.microsoft.com/policies/manage-apps/
Search for TeamsWork App, and click on the assignment link
On the assign App panel, select the group of users who will be authorized to install the App.
Option 2) Teams Administrator to approve individual user request
As a user, open Ticketing/Checklist product page and click on Request Approval.
This will submit your request to your Teams administrator asking them to allow the app to be installed in your Team.
Once the request has been submitted, your Team administrator can review it in the Teams admin Center (https://admin.teams.microsoft.com/dashboard) in the Review user App Requests section) and approve it, granting you the necessary permissions to install the app.
As you've probably noticed, this process is quite simple. However, if you're unsure how to proceed or need assistance with the installation process, don't hesitate to reach out to us. We're here to help. We can communicate directly with your IT team to answer any questions they may have about our app and facilitate the installation process.
TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.