Understand who can see what in Ticketing As A Service for Microsoft Teams with clear visibility rules for roles and instances.

While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.

Learn how to send Ticketing App notifications to a Teams channel, keeping all members updated on ticket progress at once.

Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Optimize customer service with Microsoft Teams Ticketing App. Streamline ticket management and enhance response times effortlessly.

An efficient and organized approach to managing employee requests and needs within the Human Resources department

Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.

Discover efficiency and consistency with our Templates Library! Streamline operations, and enhance productivity across departments.

Learn how to onboard your team to Microsoft Teams Ticketing As A Service for better support, collaboration, and workflow efficiency.

Free ticketing tools for Teams often limit features, lack integrations, and pose privacy risks—know the trade-offs before you commit.

Learn how to add a new Ticketing instance in Microsoft Teams for different departments like IT or HR—quick, easy, and at no extra cost.

Learn how ticketing can help an HR department to organize their requests

Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork

Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork

Learn how to open developer console to get logging information in Microsoft Teams Ticketing / Checklist App by TeamsWork

Learn how to install Microsoft Teams Ticketing App from TeamsWork website

Enhance ticket clarity with rich text formatting in the TeamsWork Ticketing App—style text, add links, images, and more.

Easily archive or delete outdated ticket attachments in the TeamsWork Ticketing App to keep things organized.

Learn how to configure display of columns in Tickets list Microsoft Teams Ticketing App by TeamsWork