Understand who can see what in Ticketing As A Service for Microsoft Teams with clear visibility rules for roles and instances.

While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.

Learn how to send Ticketing App notifications to a Teams channel, keeping all members updated on ticket progress at once.

Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Raise request from Microsoft Form and automatically create Ticket using Power Automate

Microsoft Teams Ticketing empowers remote teams with automation, customization, real-time updates, and streamlined collaboration.

An efficient and organized approach to managing employee requests and needs within the Human Resources department

Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.

Learn how to add a new Ticketing instance in Microsoft Teams for different departments like IT or HR—quick, easy, and at no extra cost.

Learn how ticketing can help an HR department to organize their requests

Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork

Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork

Learn how to open developer console to get logging information in Microsoft Teams Ticketing / Checklist App by TeamsWork

Learn how to install Microsoft Teams Ticketing App from TeamsWork website

Enhance ticket clarity with rich text formatting in the TeamsWork Ticketing App—style text, add links, images, and more.

Easily archive or delete outdated ticket attachments in the TeamsWork Ticketing App to keep things organized.

Learn how to configure display of columns in Tickets list Microsoft Teams Ticketing App by TeamsWork

Learn how customers can interact with agents via email using Microsoft Ticketing App's "Email to Ticket" feature.

Learn how to create your first ticket in TeamsWork’s Ticketing App and receive real-time notifications in Microsoft Teams.