An efficient and organized approach to managing employee requests and needs within the Human Resources department

Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.

Learn how to add a new Ticketing instance in Microsoft Teams for different departments like IT or HR—quick, easy, and at no extra cost.

Learn how ticketing can help an HR department to organize their requests

Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork

Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork

Learn how to open developer console to get logging information in Microsoft Teams Ticketing / Checklist App by TeamsWork

Enhance ticket clarity with rich text formatting in the TeamsWork Ticketing App—style text, add links, images, and more.

Easily archive or delete outdated ticket attachments in the TeamsWork Ticketing App to keep things organized.

Learn how to configure display of columns in Tickets list Microsoft Teams Ticketing App by TeamsWork

Learn how customers can interact with agents via email using Microsoft Ticketing App's "Email to Ticket" feature.

Learn how to create your first ticket in TeamsWork’s Ticketing App and receive real-time notifications in Microsoft Teams.

Customize your ticket forms in the TeamsWork Ticketing App by adding, hiding, or reorganizing fields to suit your workflow.

Automatically reassign and notify team members about idle tickets in TeamsWork Ticketing App after a set period of inactivity.

Never miss a deadline! Get notified before, on, and after due dates with the Expected Date alerts in the Ticketing As A Service by TeamsWork.

Discover how to manage assignees in Ticketing App by TeamsWork with custom lists, rules, and smart notification settings.

Learn how TeamsWork helps your team meet SLA targets with effective ticket tracking, notifications, and automated response timing.

Discover a truly free Microsoft Teams ticketing system—no credit card, no data tracking, just simple and transparent pricing.

Support ITIL Service Operation by managing incidents and problems using Microsoft Teams Ticketing by TeamsWork.