top of page


Marc (TeamsWork)
Feb 21, 20231 min read
Add Additional Ticketing Instance in Microsoft Teams Ticketing App by TeamsWork
Learn how to create additional Ticketing instances in Microsoft Teams Ticketing App by TeamsWork
225 views0 comments


Marc (TeamsWork)
Feb 21, 20231 min read
Why Your Organization Needs Microsoft Teams Ticketing App by TeamsWork?
Learn how ticketing can help an HR department to organize their requests
90 views0 comments


Marc (TeamsWork)
Feb 20, 20231 min read
Configure User Permission in Microsoft Teams Ticketing App by TeamsWork
Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork
142 views0 comments


Marc (TeamsWork)
Feb 6, 20231 min read
Private Comment in Microsoft Teams Ticketing App by TeamsWork
Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork
135 views0 comments


Marc (TeamsWork)
Jan 25, 20232 min read
Capture the Browser Log Information about Ticketing / Checklist App
Learn how to open developer console to get logging information in Microsoft Teams Ticketing / Checklist App by TeamsWork
194 views0 comments


Marc (TeamsWork)
Jan 25, 20231 min read
Install Microsoft Teams Ticketing App from TeamsWork Website
Learn how to install Microsoft Teams Ticketing App from TeamsWork website
32 views0 comments


Marc (TeamsWork)
Jan 19, 20231 min read
Rich Text Formatting in Microsoft Teams Ticketing App by TeamsWork
Learn how to format text with available text styling option in Microsoft Teams Ticketing App by TeamsWork
100 views0 comments


Marc (TeamsWork)
Jan 19, 20231 min read
Archiving and Deleting Attachments in the Microsoft Teams Ticketing App by TeamsWork
Learn how to archive attachment in Microsoft Teams Ticketing App by TeamsWork
95 views0 comments


Marc (TeamsWork)
Jan 19, 20231 min read
Configure Display of Columns in Tickets List - Microsoft Teams Ticketing App by TeamsWork
Learn how to configure display of columns in Tickets list Microsoft Teams Ticketing App by TeamsWork
112 views0 comments


Marc (TeamsWork)
Jan 12, 20233 min read
How your customers can interact with your assignee using email (Email to Ticket) with Ticketing App
Learn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork
855 views0 comments


Marc (TeamsWork)
Jan 12, 20231 min read
Create Your First Ticket in Microsoft Teams Ticketing App by TeamsWork
Learn how to create a new ticket and see notifications in Microsoft Ticketing app by TeamsWork
419 views0 comments


Marc (TeamsWork)
Jan 12, 20232 min read
Custom Fields Feature in Microsoft Ticketing App by TeamsWork
Learn how to adjust the Ticket form by hiding standard fields, adding your own custom fields and reorganizing the Ticket in Ticketing App
778 views0 comments


Marc (TeamsWork)
Jan 12, 20231 min read
Idle Ticket Notification in Microsoft Teams Ticketing by TeamsWork
Learn how to manage ticket that have been idle for too long in Microsoft Teams Ticketing App by TeamsWork
68 views0 comments


Marc (TeamsWork)
Jan 12, 20231 min read
Notification on Expected Date in Microsoft Team Ticketing App by TeamsWork
Learn how to configure notification on expected date in Microsoft Teams Ticketing App by TeamsWork
55 views0 comments


Marc (TeamsWork)
Jan 12, 20232 min read
Assignee List and Notifications in Ticketing App by TeamsWork
Learn how to configure assignee list and automatically assign ticket based on rules in Microsoft Teams Ticketing app by TeamsWork
755 views0 comments


Marc (TeamsWork)
Jan 12, 20232 min read
Monitoring Team Performance with Service Level Agreement (SLA) in Ticketing by TeamsWork
Learn how Microsoft Teams Ticketing App by TeamsWork helps support team to achieve First Response Time SLA and Resolution SLA
331 views0 comments


Marc (TeamsWork)
Dec 30, 20223 min read
Support ITIL Service Operation using the Microsoft Teams Ticketing System by TeamsWork
Use Microsoft Teams Ticketing by TeamsWork to support ITIL Service Operation
289 views0 comments


Marc (TeamsWork)
Dec 16, 20221 min read