Install the Microsoft Teams Checklist App from the TeamsWork site in minutes—just follow a few simple steps to get started quickly.

Enhance ticket clarity with rich text formatting in the TeamsWork Ticketing App—style text, add links, images, and more.

Easily archive or delete outdated ticket attachments in the TeamsWork Ticketing App to keep things organized.

Learn how to configure display of columns in Tickets list Microsoft Teams Ticketing App by TeamsWork

Learn how customers can interact with agents via email using Microsoft Ticketing App's "Email to Ticket" feature.

Learn how to create your first ticket in TeamsWork’s Ticketing App and receive real-time notifications in Microsoft Teams.

Customize your ticket forms in the TeamsWork Ticketing App by adding, hiding, or reorganizing fields to suit your workflow.

Automatically reassign and notify team members about idle tickets in TeamsWork Ticketing App after a set period of inactivity.

Never miss a deadline! Get notified before, on, and after due dates with the Expected Date alerts in the Ticketing As A Service by TeamsWork.

Discover how to manage assignees in Ticketing App by TeamsWork with custom lists, rules, and smart notification settings.

Learn how TeamsWork helps your team meet SLA targets with effective ticket tracking, notifications, and automated response timing.

Support ITIL Service Operation by managing incidents and problems using Microsoft Teams Ticketing by TeamsWork.

Learn how to link Microsoft Azure DevOps (ADO) to a ticket in Microsoft Teams Ticketing by TeamsWork.

Learn how to transform Microsoft Teams Ticketing by TeamsWork to support an Agile Scrum project.

Open the New Ticket form with just one click! Learn how to create a quick shortcut using a direct link in Teams or anywhere you need.

Fix errors when adding a Ticketing or Checklist App in Azure. Learn about resource groups, SaaS names, and subscription issues.

Stuck on "Authentication in progress" in Teams? Clear your Teams cache to fix the issue and get back to using the app smoothly.

Link tickets and add hyperlinks easily in Microsoft Teams Ticketing by TeamsWork—boost navigation and organization in your workflow.

3 simple ways to upload files and screenshots in Microsoft Teams Ticketing by TeamsWork. Fast, intuitive, and hassle-free.

Learn how to test, deploy, and manage Ticketing App instances in Microsoft Teams with TeamsWork. A guide to streamline your rollout.