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Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Marc (TeamsWork)
Dec 3, 20243 min read
73 views
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CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team

Marc (TeamsWork)
Nov 13, 20242 min read
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Unread Updates Badge Notification in Ticketing As A Service
Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Marc (TeamsWork)
Nov 6, 20242 min read
42 views
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Automatic Tickets List Refresh feature in Ticketing As A Service
Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

Marc (TeamsWork)
Nov 6, 20242 min read
55 views
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Why seek CRM integration with Microsoft Teams when a native CRM option is available?
Native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A

Marc (TeamsWork)
Sep 26, 20242 min read
36 views
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What is Lead, Opportunity, Contact, and Organization: Clearing Up the Confusion
When discussing CRM systems, you’ll often hear terms like "Lead," "Opportunity," "Contact," and "Organization." While these are all...

Marc (TeamsWork)
Sep 20, 20243 min read
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Understanding Roles in CRM As A Service: Owners & Members Capabilities
In CRM As A Service , certain features like configuring Forms or managing Case workflows need to be controlled and maintained by specific...

Marc (TeamsWork)
Sep 19, 20243 min read
107 views
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Configure Custom Fields in Your Lead and Opportunity Form in CRM As A Service
Hi All, Today, let’s dive into a powerful feature that enables you to customize your Lead and Opportunity forms in CRM As A Service ....

Marc (TeamsWork)
Sep 19, 20242 min read
134 views
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Mastering the Sales Pipeline in CRM As A Service
Customize your sales pipeline with ease using CRM As A Service. Add new stages or build from scratch for better visibility into every deal.

Marc (TeamsWork)
Sep 18, 20243 min read
119 views
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Managing Your Leads with CRM As A Service
Easily manage and track leads within Microsoft Teams using CRM As A Service. Stay organized and convert leads faster.

Marc (TeamsWork)
Sep 18, 20243 min read
197 views
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Create and Manage Opportunities in CRM As A Service
Manage leads with ease using CRM As A Service. Track, qualify, and convert opportunities, and gain insights on lost deals for future success

Marc (TeamsWork)
Sep 18, 20244 min read
168 views
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Import / Upload Data in CRM As A Service
Easily upload leads into CRM As A Service from Excel or CSV files. Follow our step-by-step guide to streamline lead management.

Marc (TeamsWork)
Sep 18, 20244 min read
158 views
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Be More Efficient using Filters in CRM As A Service for Microsoft Teams
A key feature of CRM As A Service for Microsoft Teams is its customizable Filters, which allow you to personalize your CRM experience

Marc (TeamsWork)
Sep 18, 20242 min read
62 views
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Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

Marc (TeamsWork)
Aug 15, 20243 min read
144 views
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Seamless Task Management in Microsoft Teams with Checklist As A Service
Imagine if you could integrate a powerful task management tool directly within Microsoft Teams, making it easier to organize, track, and

Marc (TeamsWork)
Jun 3, 20243 min read
103 views
0 comments


Build Microsoft Teams Help Desk System with Ticketing As A Service
Turn Microsoft Teams into a help desk system with Ticketing As A Service to manage requests efficiently and boost team productivity.

Marc (TeamsWork)
Jun 3, 20243 min read
187 views
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The Best Ticketing System for Small Business on Microsoft Teams
Recommendation on the best ticketing system for small business on Microsoft Teams

Marc (TeamsWork)
Mar 13, 20244 min read
157 views
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Owner vs Assignee vs Member - Understand roles in Ticketing As A Service
Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.

Marc (TeamsWork)
Mar 9, 20242 min read
365 views
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Configure an Issue Tracking System on Microsoft Teams with Ticketing As A Service
You may be familiar with an issue tracking system by big companies, but did you know that you can also do the same thing on Microsoft Teams?

Marc (TeamsWork)
Mar 6, 20243 min read
2,945 views
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Using Microsoft Teams for Incident Management with Ticketing As A Service
Discover how Ticketing As A Service can help you streamline, resolve, and excel in your incident management process.

Marc (TeamsWork)
Feb 10, 20243 min read
296 views
0 comments
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