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The "Authentication in progress" Message is Stuck and Nothing is Happening - Clear Teams Cache

Updated: Mar 20

Hi All,

Some of you experiencing issues during the authentication process. After login, the "Authentication in progress" message displayed and nothing is happening.

We believe this issue is related to the Teams configuration on your computer.

To confirm this assumption, you could try:

  • Web version of Teams and see if you face same issue

  • Connecting on Teams desktop from another computer

If it works on the other case, please clear your Teams cache following below Microsoft procedure and try again:

If the problem still appear, please contact us using this form.

TeamsWork team

#MicrosoftTeams #Ticketing #Checklist #Issue #Authentication #TeamsWork

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