Raise request from Microsoft Form and automatically create Ticket using Power Automate in Ticketing As A Service
- Marc (TeamsWork)
- 26. Juli 2023
- 1 Min. Lesezeit
Aktualisiert: 30. Apr.
Microsoft Forms has become a popular choice for gathering feedback and data from customers and employees. But what if you could take it one step further and automatically convert those responses into Tickets?
In this article, we will explore how you can create a Microsoft Form for employees to raise their Issues, and leverage Power Automate to seamlessly integrate with Ticketing As A Service.
Important Note: In order to make an HTTP Call to Ticketing API, you need a Power Automate Premium subscription
Create a Microsoft Form
Create a Flow in Power Automate
Refer to the Ticketing AP Reference to learn about the Ticketing base URL, secret key and End points
And that's it!
Submit a new form response and a new ticket will be automatically created!
Need assistance?
We’re here to help you with your ticketing automation. Get in touch via Microsoft Teams or click below to contact us.
TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.