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Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Marc (TeamsWork)
Dec 3, 20243 min read
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CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team

Marc (TeamsWork)
Nov 13, 20242 min read
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Unread Updates Badge Notification in Ticketing As A Service
Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Marc (TeamsWork)
Nov 6, 20242 min read
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Automatic Tickets List Refresh feature in Ticketing As A Service
Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

Marc (TeamsWork)
Nov 6, 20242 min read
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Why seek CRM integration with Microsoft Teams when a native CRM option is available?
Native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A

Marc (TeamsWork)
Sep 26, 20242 min read
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What is Lead, Opportunity, Contact, and Organization: Clearing Up the Confusion
When discussing CRM systems, you’ll often hear terms like "Lead," "Opportunity," "Contact," and "Organization." While these are all...

Marc (TeamsWork)
Sep 20, 20243 min read
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Understanding Roles in CRM As A Service: Owners & Members Capabilities
Understand the roles of Owners and Members in CRM As A Service and how they help streamline your team's sales and data management.

Marc (TeamsWork)
Sep 19, 20243 min read
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Configure Custom Fields in CRM As A Service
Customize Lead and Opportunity forms in CRM As A Service to capture key sales data like competitors and business challenges.

Marc (TeamsWork)
Sep 19, 20242 min read
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Mastering the Sales Pipeline in CRM As A Service
Customize your sales pipeline with ease using CRM As A Service. Add new stages or build from scratch for better visibility into every deal.

Marc (TeamsWork)
Sep 18, 20243 min read
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Managing Your Leads with CRM As A Service
Easily manage and track leads within Microsoft Teams using CRM As A Service. Stay organized and convert leads faster.

Marc (TeamsWork)
Sep 18, 20243 min read
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Create and Manage Opportunities in CRM As A Service
Manage leads with ease using CRM As A Service. Track, qualify, and convert opportunities, and gain insights on lost deals for future success

Marc (TeamsWork)
Sep 18, 20244 min read
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Import / Upload Data in CRM As A Service
Easily upload leads into CRM As A Service from Excel or CSV files. Follow our step-by-step guide to streamline lead management.

Marc (TeamsWork)
Sep 18, 20244 min read
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Be More Efficient using Filters in CRM As A Service for Microsoft Teams
A key feature of CRM As A Service for Microsoft Teams is its customizable Filters, which allow you to personalize your CRM experience

Marc (TeamsWork)
Sep 18, 20242 min read
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Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
Automate ticket routing in Microsoft Teams to boost efficiency, reduce errors, and resolve issues faster with Ticketing As A Service.

Marc (TeamsWork)
Aug 15, 20243 min read
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Seamless Task Management in Microsoft Teams with Checklist As A Service
Imagine if you could integrate a powerful task management tool directly within Microsoft Teams, making it easier to organize, track, and

Marc (TeamsWork)
Jun 3, 20243 min read
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Build Microsoft Teams Help Desk System with Ticketing As A Service
Turn Microsoft Teams into a help desk system with Ticketing As A Service to manage requests efficiently and boost team productivity.

Marc (TeamsWork)
Jun 3, 20243 min read
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The Best Ticketing System for Small Business on Microsoft Teams
Recommendation on the best ticketing system for small business on Microsoft Teams

Marc (TeamsWork)
Mar 13, 20244 min read
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Owner vs Assignee vs Member - Understand roles in Ticketing As A Service
Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.

Marc (TeamsWork)
Mar 9, 20242 min read
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Configure an Issue Tracking System on Microsoft Teams with Ticketing As A Service
You may be familiar with an issue tracking system by big companies, but did you know that you can also do the same thing on Microsoft Teams?

Marc (TeamsWork)
Mar 6, 20243 min read
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Using Microsoft Teams for Incident Management with Ticketing As A Service
Discover how Ticketing As A Service can help you streamline, resolve, and excel in your incident management process.

Marc (TeamsWork)
Feb 10, 20243 min read
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