Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Hi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.

Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Optimize customer service with Microsoft Teams Ticketing App. Streamline ticket management and enhance response times effortlessly.

Learn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork