Marc (TeamsWork)Aug 11, 20231 minReceving Ticketing Notifications in Teams Channel, Leveraging Email to Ticket featureHi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.
Marc (TeamsWork)Jul 26, 20232 minEnabling Seamless Workflows and Data Integration with Ticketing APITicketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.
Marc (TeamsWork)Jul 23, 20232 minConfiguring Microsoft Teams Ticketing App to Streamline Customer ServiceLeveraging Microsoft Teams Ticketing App, customer support teams transforms their service operations and simplifying ticket management.
Marc (TeamsWork)Jan 12, 20232 minHow your customers can interact with your agent using email (Email to Ticket) with Ticketing AppLearn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork