#CustomerService

Receving Ticketing Notifications in Teams Channel, Leveraging Email to Ticket feature

Hi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.

Enabling Seamless Workflows and Data Integration with Ticketing API

Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Configuring Microsoft Teams Ticketing App to Streamline Customer Service

Leveraging Microsoft Teams Ticketing App, customer support teams transforms their service operations and simplifying ticket management.

How your customers can interact with your agent using email (Email to Ticket) with Ticketing App

Learn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork