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5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Marc (TeamsWork)
Feb 114 min read
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Maintaining GDPR Compliance in Helpdesk Operations with Ticketing As A Service in Microsoft Teams
Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support

Marc (TeamsWork)
Feb 43 min read
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Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Marc (TeamsWork)
Jan 282 min read
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Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.

Marc (TeamsWork)
Jan 92 min read
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Can I delete a ticket in Ticketing As A Service?
Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Marc (TeamsWork)
Jan 92 min read
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First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Marc (TeamsWork)
Jan 24 min read
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Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Marc (TeamsWork)
Dec 30, 20244 min read
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Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Marc (TeamsWork)
Dec 26, 20243 min read
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Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Marc (TeamsWork)
Dec 3, 20243 min read
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Unread Updates Badge Notification in Ticketing As A Service
Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Marc (TeamsWork)
Nov 6, 20242 min read
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Automatic Tickets List Refresh feature in Ticketing As A Service
Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

Marc (TeamsWork)
Nov 6, 20242 min read
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Stay in Control of Your Budget: TeamsWork’s Flexible Subscription and Quota System
This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage

Marc (TeamsWork)
Sep 27, 20244 min read
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Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
Automate ticket routing in Microsoft Teams to boost efficiency, reduce errors, and resolve issues faster with Ticketing As A Service.

Marc (TeamsWork)
Aug 15, 20243 min read
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Troubleshooting Subscription Issues with TeamsWork App
Need help with your TeamsWork subscription? Try these steps or contact us to get up and running smoothly.

Marc (TeamsWork)
Aug 11, 20244 min read
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Build Microsoft Teams Help Desk System with Ticketing As A Service
Turn Microsoft Teams into a help desk system with Ticketing As A Service to manage requests efficiently and boost team productivity.

Marc (TeamsWork)
Jun 3, 20243 min read
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TeamsWork's Ticketing As A Service is Microsoft 365 Certified
Our Microsoft 365 Certification reaffirm that we offer the Most Secure and Compliant Microsoft Teams Ticketing System on the market!

Marc (TeamsWork)
May 12, 20242 min read
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Ensuring Data Privacy: Ticketing As A Service Meet GDPR Compliance Standards
Learn how Ticketing As A Service enables users to store data within the EU to meet GDPR compliance standards.

Marc (TeamsWork)
May 10, 20243 min read
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How to Give Permission to Install TeamsWork Apps in Microsoft Teams
Solving TeamsWork App Installation Issues. How to Get Permission to Install Apps in Microsoft Teams

Marc (TeamsWork)
Apr 10, 20244 min read
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Easily Save and Recall your Preferred Ticket List Configuration With "Views"
Quickly save and recall your ticket list preferences in the Ticketing App with Views — filters, sorting, and layout in one click.

Marc (TeamsWork)
Mar 27, 20242 min read
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The Best Ticketing System for Small Business on Microsoft Teams
Recommendation on the best ticketing system for small business on Microsoft Teams

Marc (TeamsWork)
Mar 13, 20244 min read
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