Add Additional Ticketing Instance in Microsoft Teams Ticketing App by TeamsWork

Hi All,

Think of an Instance as a "Project" within your organization. An Instance appears as a tabulation in a Microsoft Teams channel. Below, you'll see an instance named "Ticketing."

Each instance can have its specific settings: Assignees list, workflow configuration, ticket form configuration, etc.

You can create as many Ticketing instances as you need (e.g., IT Ticketing, HR Ticketing, etc.), without any additional cost. To learn more, you can either read the steps below or watch this video for a more detailed explanation.

1. Add new tab in the channel

2. Look for Ticketing App

3. Name your Ticketing Instance

4. You have successfully added a new Ticketing instance

Try Ticketing As A Service!

#Ticketing #ServiceDesk

---

TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.