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The Ideal Ticketing System for Microsoft Teams in EU Organizations
The Ticketing System for Microsoft Teams that ensures efficiency, security, and GDPR compliance for EU businesses.

Marc (TeamsWork)
Feb 133 min read
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5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Marc (TeamsWork)
Feb 114 min read
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Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Marc (TeamsWork)
Jan 282 min read
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Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.

Marc (TeamsWork)
Jan 92 min read
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Can I delete a ticket in Ticketing As A Service?
Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Marc (TeamsWork)
Jan 92 min read
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First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Marc (TeamsWork)
Jan 24 min read
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Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Marc (TeamsWork)
Dec 30, 20244 min read
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Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Marc (TeamsWork)
Dec 26, 20243 min read
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Maximize Your Microsoft 365 Investment with CRM As A Service
Unlock the full potential of Microsoft Teams with CRM As A Service—streamline sales and boost productivity in one place.

Marc (TeamsWork)
Dec 13, 20243 min read
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Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Marc (TeamsWork)
Dec 3, 20243 min read
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How to Streamline Your Sales Process in Microsoft Teams with CRM As A Service
Integrating CRM directly into Microsoft Teams simplifies the sales process and boosts team productivity.

Marc (TeamsWork)
Nov 28, 20243 min read
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Seamless Sales Management in Microsoft Teams with CRM As A Service
If your sales team already uses Microsoft Teams for communication, integrating your CRM directly into Teams can streamline your workflow.

Marc (TeamsWork)
Nov 26, 20243 min read
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CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team

Marc (TeamsWork)
Nov 13, 20242 min read
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Unread Updates Badge Notification in Ticketing As A Service
Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Marc (TeamsWork)
Nov 6, 20242 min read
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Automatic Tickets List Refresh feature in Ticketing As A Service
Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

Marc (TeamsWork)
Nov 6, 20242 min read
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Stay in Control of Your Budget: TeamsWork’s Flexible Subscription and Quota System
This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage

Marc (TeamsWork)
Sep 27, 20244 min read
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Why seek CRM integration with Microsoft Teams when a native CRM option is available?
Native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A

Marc (TeamsWork)
Sep 26, 20242 min read
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What is Lead, Opportunity, Contact, and Organization: Clearing Up the Confusion
When discussing CRM systems, you’ll often hear terms like "Lead," "Opportunity," "Contact," and "Organization." While these are all...

Marc (TeamsWork)
Sep 20, 20243 min read
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Setting up Your CRM As A Service
CRM as a Service with Microsoft Teams makes it easy to manage leads, opportunities, and customer interactions using familiar tools

Marc (TeamsWork)
Sep 19, 20242 min read
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Introduction to Microsoft Teams CRM As A Service for Employees
Get started with CRM As A Service in Microsoft Teams—streamline sales, manage leads, and sync Outlook seamlessly.

Marc (TeamsWork)
Sep 19, 20242 min read
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