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Achieve and Maintain GDPR Compliance with Custom Workflows in Microsoft Teams
Achieve and Maintain GDPR Compliance with Custom Workflows in Microsoft Teams

Marc (TeamsWork)
Nov 7, 20232 min read


Renaming Instances in Ticketing As A Service
You can now rename ticketing instances in TeamsWork for easier management. Quick, simple, and more user-friendly!

Marc (TeamsWork)
Oct 17, 20231 min read


Get your Invoices and Upgrade/Change your TeamsWork App subscription (Stripe)
Learn how to access invoices and manage your TeamsWork App subscription via Stripe with simple, step-by-step instructions.

Marc (TeamsWork)
Oct 17, 20232 min read


How to Download Invoices for Your TeamsWork Subscription
Easily download your invoices or change plan for your TeamsWork App subscription.

Marc (TeamsWork)
Oct 17, 20232 min read


Previewing attachments in Ticketing As A Service
We're thrilled to share a new feature that will transform how you interact with attachments.

Marc (TeamsWork)
Sep 21, 20231 min read


Who can see what in Ticketing As A Service for Microsoft Teams - Visibility Rules
Understand who can see what in Ticketing As A Service for Microsoft Teams with clear visibility rules for roles and instances.

Marc (TeamsWork)
Aug 26, 20233 min read


Ensuring Data Privacy: TeamsWork Apps Meet HIPAA Compliance Standards
While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.

Marc (TeamsWork)
Aug 17, 20233 min read


Receiving Ticketing Notifications in Teams Channel, Leveraging Email to Ticket feature
Learn how to send Ticketing App notifications to a Teams channel, keeping all members updated on ticket progress at once.

Marc (TeamsWork)
Aug 11, 20231 min read


Enabling Seamless Workflows and Data Integration with Ticketing API
Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Marc (TeamsWork)
Jul 26, 20232 min read


Raise request from Microsoft Form and automatically create Ticket using Power Automate in Ticketing as a Service
Raise request from Microsoft Form and automatically create Ticket using Power Automate

Marc (TeamsWork)
Jul 26, 20232 min read


The Role of Microsoft Teams Ticketing in Remote Work Environments
Microsoft Teams Ticketing empowers remote teams with automation, customization, real-time updates, and streamlined collaboration.

Marc (TeamsWork)
Jul 23, 20233 min read


Configuring Microsoft Teams Ticketing App to Streamline Customer Service
Optimize customer service with Microsoft Teams Ticketing App. Streamline ticket management and enhance response times effortlessly.

Marc (TeamsWork)
Jul 23, 20233 min read


Streamlining HR Support with an HR Ticketing System: A Step-by-Step Guide
An efficient and organized approach to managing employee requests and needs within the Human Resources department

Marc (TeamsWork)
Jul 23, 20234 min read


Introduction to Personal App in Ticketing App by TeamsWork
Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

Marc (TeamsWork)
Jun 24, 20233 min read


Attaching Photos and Videos with your Device's Camera in Ticketing App by TeamsWork
We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.
sangdelattre
Jun 24, 20232 min read


Socializing Ticketing As A Service Effectively in your Organization
Learn how to onboard your team to Microsoft Teams Ticketing As A Service for better support, collaboration, and workflow efficiency.

Marc (TeamsWork)
Mar 13, 20233 min read


The Limitations of Free Ticketing Systems for Microsoft Teams
Free ticketing tools for Teams often limit features, lack integrations, and pose privacy risks—know the trade-offs before you commit.

Marc (TeamsWork)
Mar 12, 20233 min read


Add Additional Ticketing Instance in Microsoft Teams Ticketing App by TeamsWork
Learn how to add a new Ticketing instance in Microsoft Teams for different departments like IT or HR—quick, easy, and at no extra cost.

Marc (TeamsWork)
Feb 21, 20231 min read


Why Your Organization Needs Microsoft Teams Ticketing App by TeamsWork?
Learn how ticketing can help an HR department to organize their requests

Marc (TeamsWork)
Feb 21, 20233 min read


Configure User Permission in Microsoft Teams Ticketing App by TeamsWork
Learn how to configure user permission in Microsoft Teams Ticketing App by TeamsWork

Marc (TeamsWork)
Feb 20, 20232 min read
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