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Marc (TeamsWork)
2 days ago4 min read
5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.
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Marc (TeamsWork)
Jan 282 min read
Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA
22 views0 comments


Marc (TeamsWork)
Jan 24 min read
First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...
18 views0 comments


Marc (TeamsWork)
Dec 26, 20243 min read
Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.
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Marc (TeamsWork)
Dec 13, 20243 min read
Maximize Your Microsoft 365 Investment with CRM As A Service
Many organizations invest in Microsoft 365 because of its comprehensive suite of tools designed to improve collaboration, communication,...
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Marc (TeamsWork)
Dec 3, 20243 min read
Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
52 views0 comments


Marc (TeamsWork)
Nov 13, 20242 min read
CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team
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Marc (TeamsWork)
Nov 6, 20242 min read
Unread Updates Badge Notification in Ticketing As A Service
A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.
33 views0 comments


Marc (TeamsWork)
Nov 6, 20242 min read
Automatic Tickets List Refresh feature in Ticketing As A Service
Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.
44 views0 comments


Marc (TeamsWork)
Sep 26, 20242 min read
Why seek CRM integration with Microsoft Teams when a native CRM option is available?
native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A
28 views0 comments


Marc (TeamsWork)
Sep 20, 20242 min read
What is Lead, Opportunity, Contact, and Organization: Clearing Up the Confusion
When discussing CRM systems, you’ll often hear terms like "Lead," "Opportunity," "Contact," and "Organization." While these are all...
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Marc (TeamsWork)
Sep 19, 20243 min read
Understanding Roles in CRM As A Service: Owners & Members Capabilities
In CRM As A Service , certain features like configuring Forms or managing Case workflows need to be controlled and maintained by specific...
31 views0 comments


Marc (TeamsWork)
Sep 19, 20242 min read
Configure Custom Fields in Your Lead and Opportunity Form in CRM As A Service
Hi All, Today, let’s dive into a powerful feature that enables you to customize your Lead and Opportunity forms in CRM As A Service ....
35 views0 comments


Marc (TeamsWork)
Sep 18, 20243 min read
Mastering the Sales Pipeline in CRM As A Service
Customize your sales pipeline with ease using CRM As A Service. Add new stages or build from scratch for better visibility into every deal.
47 views0 comments

Marc (TeamsWork)
Sep 18, 20243 min read
Managing Your Leads with CRM As A Service
Easily manage and track leads within Microsoft Teams using CRM As A Service. Stay organized and convert leads faster.
94 views0 comments

Marc (TeamsWork)
Sep 18, 20244 min read
Create and Manage Opportunities in CRM As A Service
Manage leads with ease using CRM As A Service. Track, qualify, and convert opportunities, and gain insights on lost deals for future success
68 views0 comments

Marc (TeamsWork)
Sep 18, 20243 min read
Import / Upload Data in CRM As A Service
Easily upload leads into CRM As A Service from Excel or CSV files. Follow our step-by-step guide to streamline lead management.
44 views0 comments


Marc (TeamsWork)
Sep 18, 20242 min read
Maximize Lead Efficiency with Filters in CRM As A Service
A key feature of CRM As A Service for Microsoft Teams is its customizable Filters, which allow you to personalize your CRM experience
22 views0 comments

Marc (TeamsWork)
Aug 15, 20243 min read
Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...
109 views0 comments


Marc (TeamsWork)
Jun 3, 20243 min read
Seamless Task Management in Microsoft Teams with Checklist As A Service
Imagine if you could integrate a powerful task management tool directly within Microsoft Teams, making it easier to organize, track, and
96 views0 comments