Create a Ticket on Behalf of Another Employee in Microsoft Teams Ticketing by TeamsWork

Hi all,

Another hidden feature that could improve the service provided to your internal customers.

Imagine a user is coming to your desk and is sharing about an issue.

You could ask him to create a ticket himself, but you could also capture this ticket on his behalf, and here is how.

As Teams Owner, you have the capability to capture a ticket on his someone else behalf by simply changing the requestor name.

Try Ticketing As A Service

#TeamsOwner #CaptureTicket #Requestor #InternalCustomers #Service #Improvement

---

TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.