Learn how to send Ticketing App notifications to a Teams channel, keeping all members updated on ticket progress at once.

Microsoft Teams Ticketing empowers remote teams with automation, customization, real-time updates, and streamlined collaboration.

Learn how to add a private comment, a comment without requestor being notified in Microsoft Teams Ticketing App by TeamsWork

Learn how customers can interact with agents via email using Microsoft Ticketing App's "Email to Ticket" feature.