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How to Create Tickets Directly from Microsoft Teams Message
Turn Teams chats into support tickets instantly! Stop copy-pasting and save time with one-click ticket creation in Ticketing As A Service.

Marc (TeamsWork)
Dec 2, 20252 min read


Unified Ticket Chat in Ticketing As A Service
Stop tab-switching! Keep support chats and ticket context unified in Microsoft Teams with our new "1 Chat per Ticket" feature.

Marc (TeamsWork)
Dec 2, 20253 min read


Configuring Quotation Reference in Billing As Service
Configure how quotation numbers are generated in Billing As A Service with flexible reference patterns, counters, and reset options.

Marc (TeamsWork)
Nov 26, 20251 min read


How to Use Tags, Categories, Filtering, and Automation in Microsoft Teams Ticketing System
Master tags, categories, filtering, and automation in Microsoft Teams Ticketing System. Complete guide to organize tickets and streamline your support workflow.

Marc (TeamsWork)
Oct 8, 20253 min read


Ticket Form in Microsoft Teams Ticketing
Learn how the flexible ticket form in Microsoft Teams Ticketing helps you manage layouts, comments, and attachments with ease.

Marc (TeamsWork)
Sep 10, 20253 min read
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