Learn how to record PSR and HAR files in Incognito mode to help troubleshoot issues with TeamsWork apps efficiently.

Need help from Microsoft Support? Follow these steps to raise a ticket and get assistance for your issue.

Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Learn the difference between Resolve, Close, and Unresolved status in Ticketing As A Service to improve support workflows.

Learn how to configure a shared mailbox for the Email-to-Ticket feature in Ticketing As A Service to streamline support requests efficiently

Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

The Ticketing System for Microsoft Teams that ensures efficiency, security, and GDPR compliance for EU businesses.

Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support

Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.

Tickets can't be deleted in Ticketing As A Service—archive instances or cancel tickets instead to maintain data integrity.

Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

Stay on top of ticket updates with Unread Updates Badge in Ticketing As A Service — instant alerts for unseen changes!

Keep your tickets list updated automatically with Ticketing As A Service and boost efficiency with real-time refresh.

This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage

Automate ticket routing in Microsoft Teams to boost efficiency, reduce errors, and resolve issues faster with Ticketing As A Service.