Archiving and Deleting Attachments in the Microsoft Teams Ticketing App by TeamsWork
Marc (TeamsWork)- 19 janv. 2023
- 1 min de lecture
Dernière mise à jour : il y a 3 jours
Hi All,
It might happen that some attachments on a ticket are no longer relevant. The Ticketing App has the capability to archive or delete them.
To learn more about Deleting attachments you can navigate through here.
Archive attachments that are not relevant anymore
To learn more, you can either read the highlights below or watch these videos for a more detailed explanation.
Since Alex has revised the design, the previous document is no longer relevant. So Alex wants to remove it from the attachment list
The attachment has been removed from the attachment list
See archived documents
By clicking on the show archived button, Alex can see all the archived documents. Archived documents are displayed on the attachment list with a gray background
Deleting Attachments That Are No Longer Needed
Alex can also delete attachments that are no longer needed, but this action will permanently remove them
Please note that only team owners can use the Delete option.
Hope you enjoy this post about archiving and deleting attachments in the Ticketing App.
Have a great day!
Marc
TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.