Start your 30-day free trial of
Ticketing as a Service
Get 30 days of advanced Ticketing features, free. No credit card required.
Choose your region
Choose the hosting region that best meets your organization's location and data residency requirements. Each region operates independently. Learn how regions work.
Not sure which region to choose? Contact us before installing.
The Americas (Global)
Ticketing as a Service
Data hosted in the United States
(Azure West US).
Europe, Middle East & Africa
Ticketing as a Service - EU
Data hosted in Germany (Azure Germany West Central).
Asia Pacific
Ticketing as a Service - APAC
Data hosted in Australia (Azure Australia East).
Your organization may require admin approval to install Microsoft Teams apps. Having trouble? Read our installation permissions guide.
What happens next
Choose your region and add Ticketing as a Service
Select your data hosting region, click Add to Teams, then follow the prompts to install Ticketing in Microsoft Teams.
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Sign in and start your free trial
Accept the Terms of Use and Privacy Policy, then sign in with your Microsoft account and complete any required permissions. Your 30-day trial begins when you sign in.
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Create your first ticket
Follow the setup wizard to create your first instance, then create your first ticket and see how notifications work in Microsoft Teams.
How to get started with Ticketing as a Service
Watch the step-by-step walkthrough, from installation to your first ticket.
About your trial
30 days, no credit card required.
Advanced features included.* You can subscribe to a paid plan at any time during your trial.
One trial for your whole organization. Invite your team to try Ticketing as a Service together, with no separate trials required.
When your trial ends, your organization automatically moves to the Free Plan, which includes 30 tickets/month. Subscribe to a paid plan to continue using advanced features.
*The Power BI report is not included in the trial.
Need help?
Our team can guide you through the setup process.
Trial FAQ
Do I need administrator permission to install Ticketing as a Service?
Your organization may require admin approval to install Microsoft Teams apps. Read our installation permissions guide.
Can I change my data hosting region after installation?
It's possible, but it works as a workaround rather than a simple switch. You can install Ticketing in the new region as a separate instance, but existing tickets won't transfer automatically. Learn how to recreate your tickets in the new region.
When does the 30-day trial start?
Your 30-day trial begins when you first sign in, not when you install the app.
What happens when my 30-day trial ends?
If you don’t subscribe to a paid plan, your organization automatically moves to the Free Plan, which includes 30 tickets every 30 days. You can subscribe at any time to use the advanced features again.
Can I subscribe to a paid plan during or after the trial?
Yes. You can subscribe to a paid plan during the trial or after it ends. See plans and pricing.
More questions? Contact us.
