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Subscription Cancellations for TeamsWork App: A Step-by-Step Guide

Dernière mise à jour : 16 avr.

Hi There,


In this blog post, I'll share how to cancel your TeamsWork App subscription when you have subscribed using Microsoft Teams/App Source, Azure and Stripe.


There will be 3 sections on this blogpost :

1). Cancel Teams Subscription


You can cancel your subscription plan directly in Teams. Please follow these simple steps to cancel your subscription:

  • Navigate to the Apps Menu by clicking on the "Apps" icon in the sidebar.

  • Click on "Manage your apps" button and then go to the subscriptions.


Accessing apps menu from Teams

If no "Subscriptions" tabulation appear, switch to old / classic Teams version.



  • Click the three-dot button and then select 'View Subscription.'


View your subscription

  • On the subscription page, you will find a cancel button that redirects you to your app's subscription page.


Accessing the corresponding app subscription page

  • After clicking 'Cancel Subscription,' you will be redirected to the appropriate page for your app subscription.

  • Now, click on 'Cancel Subscription' for this app subscription.


Initiate Cancellation Flow

  • After that, there will be a form for you to fill out before canceling the subscription.

  • You can now click 'Cancel Subscription' to end your subscription.


Submitting the cancellation form

2). Cancel Azure Subscription


To cancel your subscription plan using Azure. Please follow these simple steps:

  • Open the Azure Portal here.

  • Click on the search bar and enter 'saas' to search.


Search for SaaS subscription

  • In the SaaS list, look for subscriptions related to Ticketing as a Service or Checklist as a Service.


Viewing Your Subscription

  • Click on the subscription, and then select 'Cancel subscription.'


Initiating cancellation proccess

3). Cancel Stripe Subscription


To cancel your subscription plan using Stripe. Please follow these simple steps:


Requesting Invitation for Stripe Invoice

  • Use the same email that you used for the subscription. If you have a Stripe account, you will receive an email to access your Stripe account. Don't forget to check your spam folder if you don't receive any email.

  • Click on the Login button in the email, this will navigate back to Stripe website and open your account


Invitation to see your Invoice on Stripe

  • Click on a subscription invoice to locate the cancellation option.


Need further assistance?


 

TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.


Thumbnail by Headway on Unsplash.

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