top of page


10 Best Microsoft Teams Productivity Apps in 2026
The best productivity apps for Microsoft Teams in 2026, covering ticketing, CRM, task management, and workflow automation.

Marc (TeamsWork)
Jan 19 min read


7 Best Microsoft Teams Ticketing Systems Compared and Ranked
We ranked 7 Microsoft Teams ticketing systems using a transparent scoring framework. See which tool earns #1 and why.

Marc (TeamsWork)
Jan 16 min read


Cross Team Collaboration: Examples, Benefits, and How to Build It
Cross-team collaboration helps teams work across departments with clearer alignment. Learn definitions, examples, challenges, and tips.

Marc (TeamsWork)
Dec 31, 20257 min read


How VC Firms Can Track Investments in Microsoft Teams with CRM as a Service
Explore how CRM as a Service helps VC firms track investments seamlessly—right inside Microsoft Teams.

Marc (TeamsWork)
Dec 31, 20253 min read


Edit OneDrive Documents in Microsoft Teams CRM
Cloud storage in CRM As A Service keeps your documents organized, secure, and accessible directly from Microsoft Teams.

Marc (TeamsWork)
Dec 18, 20253 min read


How to Create Tickets Directly from Microsoft Teams Message
Turn Teams chats into support tickets instantly! Stop copy-pasting and save time with one-click ticket creation in Ticketing As A Service.

Marc (TeamsWork)
Dec 2, 20252 min read


Unified Ticket Chat in Ticketing as a Service
Stop tab-switching! Keep support chats and ticket context unified in Microsoft Teams with our new "1 Chat per Ticket" feature.

Marc (TeamsWork)
Dec 2, 20254 min read


How to Associate Quotation in Billing App/CRM As A Service
Manual data entry kills sales velocity. Discover how associating Quotations to Opportunities in CRM as a Service auto-fills fields, eliminates errors, and ensures the right quote reaches the right contact every time.

Marc (TeamsWork)
Dec 2, 20253 min read


How to Apply Discounts in the Billing App
Apply discounts easily in the Billing App with item-level, pre-tax, and after-tax options for flexible and transparent pricing.

Marc (TeamsWork)
Nov 28, 20252 min read


Overwrite Default Values Directly in a Quotation
How to overwrite default value in your Quotation Document

Marc (TeamsWork)
Nov 28, 20252 min read


Mastering the Quotation Workflow in Billing App
Quotations are a crucial part of every sales process — but they often slow teams down when handled manually. With CRM as a Service, you can manage the entire quotation workflow right inside Microsoft Teams. From drafting and approvals to sending and tracking customer responses, discover how to create a smooth, transparent, and efficient quoting experience that helps your team close deals faster.

Marc (TeamsWork)
Nov 28, 20254 min read


Managing Catalog and Items in Billing As A Service
Organize your products and services with the Catalog in Billing As A Service so you can create accurate, consistent quotations every time.

Marc (TeamsWork)
Nov 26, 20252 min read


Tax and Calculation Settings in Billing As A Service
Configure tax rules, calculation methods, and rounding settings in Billing As A Service to keep quotations and invoices accurate.

Marc (TeamsWork)
Nov 26, 20252 min read


Configuring Quotation Reference in Billing As Service
Configure how quotation numbers are generated in Billing As A Service with flexible reference patterns, counters, and reset options.

Marc (TeamsWork)
Nov 26, 20251 min read


Setting Up Your Quotation in Billing App
Set up your quotation documents with tailored permissions, validity rules, and formatting options.

Marc (TeamsWork)
Nov 26, 20252 min read


How to Add New Billing Entity in Billing As A Service
Create and manage Billing Entities to control how your company information appears in quotations and invoices in Billing As A Service.

Marc (TeamsWork)
Nov 26, 20251 min read


Creating your First Quotation in Billing As A Service
Create and send your first quotation in Billing As A Service, from drafting to approval—all seamlessly inside Microsoft Teams.

Marc (TeamsWork)
Nov 26, 20252 min read


Import/Export Tasks in Checklist Using Excel
Stop manual entry! Bulk import tasks with Excel and export clear reports instantly with Checklist as a Service to save hours of work.

Marc (TeamsWork)
Nov 13, 20253 min read


How Outlook Sync in Microsoft Teams CRM Simplifies Customer Communication
Centralize all your customer communication in Microsoft Teams with Outlook Sync in CRM As A Service — stay organized and connected effortlessly.

Marc (TeamsWork)
Oct 29, 20252 min read


How to Manage Your CRM Calendar in Microsoft Teams
Discover how integrated calendar features in Microsoft Teams CRM streamline scheduling, boost productivity, and keep your sales team aligned.

Marc (TeamsWork)
Oct 14, 20253 min read
bottom of page