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How to Ensure Proper Communication Between Support Teams with Microsoft Teams Ticketing System
Learn how to streamline customer support with Microsoft Teams ticketing system. Stay organized, improve accountability, and boost response times.

Marc (TeamsWork)
May 23 min read
3 views
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Configurare un Sistema di Tracciamento delle Segnalazioni su Microsoft Teams con Ticketing As A Service
Configura un sistema di tracciamento delle segnalazioni su Microsoft Teams con Ticketing As A Service per una gestione efficace.

Marc (TeamsWork)
Apr 93 min read
4 views
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First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Organize your customer service with first and second-line support for faster responses, better resource allocation, and improved satisfaction.

Marc (TeamsWork)
Jan 24 min read
40 views
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Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Marc (TeamsWork)
Dec 30, 20244 min read
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Configure an Issue Tracking System on Microsoft Teams with Ticketing As A Service
You may be familiar with an issue tracking system by big companies, but did you know that you can also do the same thing on Microsoft Teams?

Marc (TeamsWork)
Mar 6, 20243 min read
2,945 views
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