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Opening the New Ticket Creation Form in 1 Click in Microsoft Teams Ticketing by TeamsWork

Foto do escritor: Marc (TeamsWork)
Marc (TeamsWork)
7 de nov. de 2022
1 min de leitura

Atualizado: 8 de out.

Hi All,


Because it can requires few clicks to reach the New Ticket Creation form, here is a trick to open this form in 1 click. If you want to create a ticket from a QR code, check out this page.


Get the New Ticket Creation URL

To get this link, click on the New ticket, which will open the New ticket form.


On this form, copy the link that is on top of the form.


New Ticket Creation Form

Create a shortcut in a Teams Post

Now, I insert the link in a Team post


Adding link to the Teams Post

Here is my post with the link, and when I click on it, it directly open the new ticket creation form


New Teams Post with link to Create a new Ticket

Creating this shortcut in a Teams post is for illustration only, you can create your shortcut anywhere, on a support web page, in SharePoint, etc.

Hope you enjoy ticketing How-To.



Still switching tabs to get things done? TeamsWork brings your business apps into Microsoft Teams — Ticketing, CRM, Checklist, and Billing — so support, sales, and tasks all live where your team already works. Microsoft Solutions Partner certified, trusted by 500+ organizations.

 
 
 
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