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Create Your First Ticket in Microsoft Teams Ticketing App by TeamsWork

  • Foto do escritor: Marc (TeamsWork)
    Marc (TeamsWork)
  • 12 de jan. de 2023
  • 1 min de leitura

Atualizado: 14 de mai.

Hi All,


Today we will discover one of the most basic functionality in Ticketing app, which is creating a new ticket and seeing notifications in action


You can either read the highlights below or watch this video for more detail explanation.


Submit request by creating a ticket

Alex, working as a sales, submits his request using Ticketing App

Submit a ticket

Notification on the new request

Megan, as an HR receives notification in Microsoft Teams and opens this ticket from the chat notification

Notification of the new request

Engage conversation

Megan assesses Alex's request and engages conversation directly with him in Ticketing App

Comment on ticket

Hope you enjoy this post about creating a new ticket and seeing notifications in action


Have a nice day!


Marc



TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including CRM As A Service, Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.


 
 
 
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