Explore the best ticketing tools for Microsoft Teams in 2025 to support both customers and employees efficiently.

Stay informed with real-time CRM notifications in Microsoft Teams. Get instant updates on leads, opportunities, and cases effortlessly.

Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Hi All, Today, let’s dive into a powerful feature that enables you to customize your Lead  and Opportunity  forms in CRM As A Service ....

Customize your sales pipeline with ease using CRM As A Service. Add new stages or build from scratch for better visibility into every deal.

Easily manage and track leads within Microsoft Teams using CRM As A Service. Stay organized and convert leads faster.

Manage leads with ease using CRM As A Service. Track, qualify, and convert opportunities, and gain insights on lost deals for future success

Easily upload leads into CRM As A Service from Excel or CSV files. Follow our step-by-step guide to streamline lead management.

Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.

3 simple ways to control who appears in the people picker for your Checklist or Ticketing instance.

You can now rename ticketing instances in TeamsWork for easier management. Quick, simple, and more user-friendly!

We're thrilled to share a new feature that will transform how you interact with attachments.

While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.

Learn how to send Ticketing App notifications to a Teams channel, keeping all members updated on ticket progress at once.

In this blogpost, we are going to talk about Visibility & Progress in Checklist As a Service.

Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.

Discover efficiency and consistency with our Templates Library! Streamline operations, and enhance productivity across departments.

By automating creation of repetitive checklists, you can save time, enhance consistency, and improve productivity within your organization.

We have compiled a list of the six most useful Microsoft Teams productivity tools in 2023, such as Ticketing and Checklist by Teamswork.